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POP3 Email Account
Users have the option to retrieve email directly from their
specified mailbox of our mail server using email software such
as Microsoft's Outlook or Eudora etc,. Our packages also
includes a POP email host account. Hence, being an
administrator it allows you to create, delete, set password
and control the settings for any optional configurable POP
accounts.
Email Forwarding
You will be able to specify an email address in a simple text
file and have it redirected to a location of your choice.
Auto-responder
These are simple text files you place in a folder of your
domain. When email is sent to your domain with the name of one
of these files, the file is automatically returned to the
sender of the email.
FTP Access
You may FTP any time to upload/download files and create
subdirectories, delete files, etc. But you will need to have
an FTP client program installed on your local computer such as
WS_FTP95 for Windows. Application like Microsoft FrontPage
also allow you to publish (upload) and import (download) files
from the web server.
Domain Registration
If you sign up for an account with Cybersite we will then
submit your application to register a new domain name or
transfer an existing domain to our servers (if you request
this service). There will be no registration fees but the NICs
will charge you a license fee for the maintenance of your
domain name.
You can choose to register your Domain Name of your choice
with either ICANN or SGNIC.
Domain Registration: New
SGNIC (.com.sg)
The license fee for SGNIC is SGD $60.00 per year. Customers
are required to make payment in advanced to Cybersite Pte Ltd.
Please be informed that registration will only be made when
payment is received in full. You will get the confirmation of
approval on the same working day. But propagation of Domain
Name will be 48 hours.
Note: Customers who sign up 2 years for web hosting package
with Cybersite Pte Ltd have to pay only $45.00/year of license
fee.
ICANN (.com)
The license fee for ICANN is SGD $35.00 per year(SGD $60.00
for 2 years) and ICANN now requires payment in advanced.
Therefore customer are also required to make payment in
advanced to Cybersite Pte Ltd. Please be informed that
registration will only be made when payment is received in
full. You will get the confirmation of approval on the same
working day. But propagation of Domain Name will be 48 hours.
Transferring of web hosting services to Cybersite
Please ensure that you have made a backup copy of your current
web pages from your previous hosting company's server. This is
to allow you to upload your backup copy to our web server when
you signed up with us.
Domain Registration: Modification
SGNIC (.com.sg)
We require a letter of confirmation from your company with
letterhead attention to SGNIC stating the date(w.e.f) you wish
Cybersite Pte Ltd to be your new hosting company.
ICANN (.com)
In order to successfully modify the changes online, we need
you to release the registry information for our online
modification purposes. The registrar will then send an email
to the domain name's administrative contact in their record
for re-confirmation, hence do answer their email accordingly.
Once the InterNIC announces that your domain name has been
registered or transferred there will be a down time of about 8
hours. As all NIC companies are required to update their DNS
records to reflect the new site's location.
Note: Whether registering a new domain name with
InterNIC or other NIC authority, please ensure the name you
want is available first!
Domain Name Pointers
If you already have a web site through Cybersite web hosting
services or anywhere else on the Internet, you can point your
new Web Address to your existing web site. Tell us your web
site address and we take care of the rest.
Technical Support
Call our helpdesk during office hour at 62243770 from Monday
to Friday 9am - 6pm. During Saturday, Sunday or after office
hour, please email
tech@cybersite.com.sg for any urgent matters and remember
to leave your telephone number so that we can get back to you.
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