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POP3 Email Account
Users have the option to retrieve email directly from their specified mailbox of our mail server using email software such as Microsoft's Outlook or Eudora etc,. Our packages also includes a POP email host account. Hence, being an administrator it allows you to create, delete, set password and control the settings for any optional configurable POP accounts.

Email Forwarding
You will be able to specify an email address in a simple text file and have it redirected to a location of your choice.

Auto-responder
These are simple text files you place in a folder of your domain. When email is sent to your domain with the name of one of these files, the file is automatically returned to the sender of the email.

FTP Access
You may FTP any time to upload/download files and create subdirectories, delete files, etc. But you will need to have an FTP client program installed on your local computer such as WS_FTP95 for Windows. Application like Microsoft FrontPage also allow you to publish (upload) and import (download) files from the web server.

Domain Registration
If you sign up for an account with Cybersite we will then submit your application to register a new domain name or transfer an existing domain to our servers (if you request this service). There will be no registration fees but the NICs will charge you a license fee for the maintenance of your domain name.

You can choose to register your Domain Name of your choice with either ICANN or SGNIC.

Domain Registration: New

SGNIC (.com.sg)
The license fee for SGNIC is SGD $60.00 per year. Customers are required to make payment in advanced to Cybersite Pte Ltd. Please be informed that registration will only be made when payment is received in full. You will get the confirmation of approval on the same working day. But propagation of Domain Name will be 48 hours.

Note: Customers who sign up 2 years for web hosting package with Cybersite Pte Ltd have to pay only $45.00/year of license fee.

ICANN (.com)
The license fee for ICANN is SGD $35.00 per year(SGD $60.00 for 2 years) and ICANN now requires payment in advanced. Therefore customer are also required to make payment in advanced to Cybersite Pte Ltd. Please be informed that registration will only be made when payment is received in full. You will get the confirmation of approval on the same working day. But propagation of Domain Name will be 48 hours.

Transferring of web hosting services to Cybersite
Please ensure that you have made a backup copy of your current web pages from your previous hosting company's server. This is to allow you to upload your backup copy to our web server when you signed up with us.

Domain Registration: Modification
SGNIC (.com.sg)
We require a letter of confirmation from your company with letterhead attention to SGNIC stating the date(w.e.f) you wish Cybersite Pte Ltd to be your new hosting company.

ICANN (.com)
In order to successfully modify the changes online, we need you to release the registry information for our online modification purposes. The registrar will then send an email to the domain name's administrative contact in their record for re-confirmation, hence do answer their email accordingly. Once the InterNIC announces that your domain name has been registered or transferred there will be a down time of about 8 hours. As all NIC companies are required to update their DNS records to reflect the new site's location.

Note: Whether registering a new domain name with InterNIC or other NIC authority, please ensure the name you want is available first!

Domain Name Pointers
If you already have a web site through Cybersite web hosting services or anywhere else on the Internet, you can point your new Web Address to your existing web site. Tell us your web site address and we take care of the rest.

Technical Support
Call our helpdesk during office hour at 62243770 from Monday to Friday 9am - 6pm. During Saturday, Sunday or after office hour, please email tech@cybersite.com.sg for any urgent matters and remember to leave your telephone number so that we can get back to you.
 

 
 


 

315 Outram Road #13-10
Tan Boon Liat Bldg
Singapore 169074
Tel : 65-6224 3770
Fax : 65-6227 8370
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