Why Cybersite is the choice of our customers?

From: Kok Mun Loon
To: tech
Subject: Re: FrontPage Run-Time Component Page

Thanks for the advise - everything works fine now.
Wow - you really work fast. You responded last evening even after 8pm and this morning even though your office is officially closed, you responded fast - kudos to you and your team.
Will definitely recommend your services to friends and associates.

We are a law firm and this website is an experiment by the computer enthusiasts here - so we appreciate all the help form you.

Best regards,
Mun Loon



From: Vance Kang
To: tech
Subject: RE: Enabling of LOG file for www.Advisorassoc.com


Once again, I really appreciate the services which your company is providing. It really delights one to know that our webpages are hosted by such an efficient and reliable team!

Thank you and I hope u have a nice week ahead!

A smile a day keeps the doctor away.
Vance Kang

From: Judah Lim
To: Nel ; Richard Lim ; Oliver ; Ivy Tay
Cc: jean@directory.per.sg ; jerry@directory.per.sg
Subject: RE: astralys.com.sg :approved

All at Cybersite,

I am repeatedly impressed by Cybersite's business efficiency and commitment to service and I feel I'm doing an injustice for not applauding and commending on fine jobs done. I applied for a domain name on Thursday at abt 2pm and was extremely surprised when I received the mail below at just before 6pm the next day. The domain is obviously ready from a check over the web and only awaits clearance of the payment. All in the short span of 28 hours!!! Amazing!

This is a far cry from other web hosting companies which I've dealt with. Indeed, I'm right to have recommended my friends and colleagues to your services. These domains include

www.directory.per.sg
www.rock.per.sg
www.cool.per.sg
www.smf.com.sg
www.weddingconcierge.com.sg

and now:

www.astralys.com.sg

I'm pleasantly surprised that you have really put in all our three names in all correspondence as requested. It is these fine details that make the difference. Cybersite has shown the way to be a successful customer centric company with affordable and value-added services that comes with competent and responsive tech support. Others have taken one day to response using a web-based trouble ticketing system but you responded and solved problems in 15 minutes or less, and at odd hours too!

Well done! Way to go, Cybersite!

Pleasantly pleased,
Judah Lim
* all good businessmen deserve a pat on the back:-)

From: Eddie Lloyd-Williams
To: Sales
Subject: Re: New email address


That's what I call service!!! Thanks!

Regards,
For BEC Pte. Ltd.

From: Denis L Menezes
To: Sales
Subject: Re: sni.org.sg

Thanks.

You have been very helpful and quick. Wish you luck.

Denis

From: Sales <sales@ahfartaudio.com>
To: Richard Lim
Subject: Re: Mailbox size

Thank you for providing such top-notch service.
Thank you once again.

Regards,
Robert

From: Steven Tan
To: Richard Lim
Subject: RE: FTP/Email Administrator

Your professional and enthusiasm in handling my enquiry is truely remarkable. First class services are rendered , timely reply and professional advices are offered.

Thanks for your prompt reply, your co-operation is greatly appreciated.

Regards
Steven Tan
Sales & Marketing Manager
K-New Studio

From: Bawany Associates - Satter Bawany/Chief Knowledge Architect
To: Cybersite - Tipp Chiam/Managing Director
Subject: Superb Customer Service

Hi Tipp,

I would like to bring to your attention my utmost satisfaction with the level of service and professionalism provided by your staff, Mr Theng Kian Peow.

Theng has been responsive to my request for service and he is truely a valuable asset to your organization. please convey my kind sentiment to him.

Bye for now and best regards

Satter Bawany

From: Chew Kia Soon
To: tech@cybersite.com.sg
Subject: Good Work!

Hi guys,

I think you people are doing a great job and give value for money. You will definately see my contract renewal cheque soon. I have also recommended some friends recently. I have one question. Where can I find a solution to forward faxes to my email account?? If there is such a service I would like to rent a virtual fax number?

I missed the original free training as I do not have a homepage requirement. When is your next training for web page creation. I am thinking of doing a simple webpage in Frontpage.

Thanks!

Chew Kia Soon
Digipod Solutions Pte Ltd

From: "jascon@jascon.com" <jascon@jascon.com>
To: Nel <reg@cybersite.com.sg>
Subject: Re: Change of domain name - jasonsconnexion.com
X-RCPT-TO: <reg@cybersite.com.sg>

Jason Replies:

I received your invoice. My accounts girl is on leave. I will make other arrangements to send the payment to your office by today. Your services are still same. I mean 'Hyper Efficient'

Bravo Cybersite!

Many Thanks

Jason J P
Jasons Connexion

To: tech@cybersite.com.sg, ivy@cybersite.com.sg
From: Samsudin <sambog@samsudin.com>
Subject: Keep up the great work

Hi

I recently move my web hosting from US based company to cybersite.com.sg
and was very satisfied that my website was up within 12hrs after the name
server was change. The tech support is very helpful to set up my stats and
404 error pages.

I have previously setup 2 webhosting with cybersite www.pigscanfly.com and
www.petalportal.com.sg and very impressed with the level of service. Keep
up the good work and hope this deserve to be up on the testimonial page.

Thanks again

Samsudin Kamis
http://www.samsudin.com

From: "Barry Barnes" bbus@hotkey.net.au
Date: Sun, 6 Feb 2005 21:54:42 +0800
To: tech@cybersite.com.sg
Subject: www.funsail.com.au now working perfectly. Thank you!

Since installing XP on my computer my web site now functions perfectly and FrontPage is also performing to expectations.

My thanks to Richard Lim, Nel and TC and all the technical support staff for all your assistance. A special thanks to Dennis Ng for his outstanding patience and his excellent assistance in sorting out the problems was experiencing.

All the best

Barry Barnes