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Service Level Management (Cloud Biz Pro)

  • Service Description / Levels of Server Management

  • Operating System (OS)
  • Control Panel Management
  • High Availability
  • Data Transfer
  • Root Access / Remote Desktop
  • Operating System (OS) Management, Auto Updates & Patching
  • Web Server / MySQL Server / FTP Server
  • Mail Server (SmarterMail)
  • SSL Installation
  • Network Security (Firewall)
  • Migration from Current Hosting
  • TCP / IP Services Monitoring
  • Auto Daily File Backups and Restores
  • Dedicated IP Address
  • Data Centre Location
  • Email / Technical / Ticket Support
  • 24/7 Network Monitoring
  • 99.95% Uptime
  • Cloud Biz Pro

  • Windows 2012
  • Website Panel
  • Yes
  • Unmetered
  • No
  • Yes
  • Yes (IIS8.x) w/ Helicon Ape
  • Yes (Default 10 emails)
  • Yes*
  • Yes
  • Yes (with T&Cs)**
  • Yes
  • Yes
  • 1
  • Singapore
  • Full Support
  • Yes (Server + Apps)
  • Yes

Terms and Conditions

*  SSL certificate to be provided by customers
** Email migration for existing customers.

Have Questions? Talk to us to learn more!

Please feel free to contact us if you have any enquiry. We will provide you with the best support and solutions anytime you need us.