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Service Level Management (Cloud VPS)

  • Service Description / Levels of Server Management

  • Operating System (OS)
  • Website Panel (Windows OS only)
  • High Availability
  • Data Transfer
  • Root Access / Remote Desktop
  • Operating System (OS) Management, Auto Updates & Patching
  • Web Server / MySQL Server / FTP Server
  • Mail Server (SmarterMail)
  • SSL Installation
  • Network Security (F
  • Web App Gallery (1-Click Installation)
  • Migration from current Hosting
  • TCP / IP Services Monitoring
  • Auto Daily File Backups and Restores
  • Dedicated IP Address
  • Data Centre Location
  • Email / Technical / Ticket Support
  • 24/7 Network Monitoring
  • 99.95% Uptime
  • Cloud VPS - Unmanaged

  • Linux / Windows CentOS 6,
    Windows 2008, Windows 2012#
  • Optional
  • Yes
  • Unmetered
  • Yes
  • No
  • Add-On
  • No
  • Add-On*
  • Yes
  • No
  • No
  • Add-On
  • No
  • 1
  • Singapore
  • Email / Ticket
  • Yes (Server)
  • Yes
  • Cloud VPS - Managed

  • Linux / Windows CentOS 6,
    Windows 2008, Windows 2012#
  • Optional
  • Yes
  • Unmetered
  • Yes
  • Yes (w/ T&C)^
  • Add-On
  • No
  • Add-On*
  • Yes
  • Add-On
  • Add-On
  • Add-On
  • Yes**
  • 1
  • Singapore
  • Full Support
  • Yes (Server)
  • Yes

Terms & Conditions

# Other OS to be provided by customers
^ 24hrs after update will be given to customers to check the other application
* SSL certificate to be provided by customers
**No add-on option

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