To All at Cybersite,
I am repeatedly impressed by Cybersite’s business efficiency and commitment to service and I feel I’m doing an injustice for not applauding and commending on fine jobs done.
I applied for a domain name on Thursday at abt 2pm and was extremely surprised when I received the mail below at just before 6pm the next day. The domain is obviously ready from a check over the web and only awaits clearance of the payment. All in the short span of 28 hours!!! Amazing!
This is a far cry from other web hosting companies which I’ve dealt with. Indeed, I’m right to have recommended my friends and colleagues to your services. I’m pleasantly surprised that you have really put in all our three names in all correspondence as requested. It is these fine details that make the difference.
Cybersite has shown the way to be a successful customer centric company with affordable and value-added services that comes with competent and responsive tech support.Others have taken one day to response using a web-based trouble ticketing system but you responded and solved problems in 15 minutes or less, and at odd hours too!
Well done! Way to go, Cybersite!
“All good businessmen deserve a pat on the back 🙂 “
Goh Thiam Chin
Thank you so much for taking care of my websites!
Wow – you really work fast. You responded last evening even after 8pm and this morning even though your office is officially closed, kudos to you and your team.
We are a law firm and this website is an experiment by the computer enthusiasts here – so we appreciate all the help form you.
“Will definitely recommend your services to friends and associates”
Once again, I really appreciate the services which your company is providing. Thank you and I hope u have a nice week ahead!
“It really delights one to know that our webpages are hosted by such an efficient and reliable team!”
A smile a day keeps the doctor away.
Dear Everybody at the technical help team.
We are very grateful for the great work you all have done in helping us to get back our website which has strangely got suspended.
Terence has been very patience and took time to explain the work process and also provided us with the assurance
Thank you everyone for the good work. We in Superdeal really appreciate.
Just want to feedback to you, Aida is a great help to me. Not only is she patient with me, she has accepted the fact not everyone are good in all these IT stuff and those IT words which I don’t understand and I feel irritated by it especially when the instructions are not clear to me. (due to the strong IT words been used by your people).
Thank you so much Aida for walking through with me and your acceptance to my “stupidity in IT words and IT world” 🙂 I will look for you for help in future 🙂
Really appreciate your time, Aida!
KH Teoh – Cloud Pro SSD
Best web hosting service in Singapore! Very low downtime as promised, so my website can run properly and smoothly. Even when I faced with difficulties, the fast-response support team is always there to help me out.
Peter – Cloud Starter
Great plan that starts with a lower price. The cloud hosting service is well performed for my website. Bravo for having a good customer support team, which assists me a lot when I was in trouble, thanks. You deserve a good review!
Jenny Low – Cloud Business
A complete package for business. Their cloud business plan is comprehensive cover. They give you a free domain when you sign-up the hosting plan with them. Their customer support also available all the time, if live chat didn’t reply can try go for email support, which normally get replied within 1 day.
Eunice Wong, Director
Excellent services received from Ee Lynn of Cybersite made my day! Yesterday whole day I was so upset, I try to find solution to the problem myself by maybe creating a new email or use this otbps singnet email which previously I used it. I prefer to change it as I generate an AUTO reply that epayslips email password is their FIN or NRIC number and we will not correspond with any one in that email.
Very friendly and supportive, I have no doubt I had work with a pleasant company like Cybersite. Thanks you very much guys!
Thanks Cybersite! Well managed on my server all the time.
Good email hosting service, provide enough storage and strong security for our company. We have more than 50 staffs, so we took up the SecureMail 50 and another SM20 plans, which is user friendly for our company. Keep it up
Thanks Alex for helping me to customize my server based on my requirements. It’s good to have a customized plan as I can utilize the resources. Great Cybersite.
Delighted with their Web design service.
Provided free copy-writing service on my website contents based on my requirement (Especially thanks to Mr. NG). They also done my website within a week which is very awesome for me, it is fast right? Even now I can own manage my website content and update my content easily (Great and simple CMS). Thanks Cybersite, now my website is all doing well and start to get more and more visitors coming in!
My blog is hosted by Cybersite and designed by them. Thanks for their services and supports to my website, make my website stay live and visible to all my visitors.
I don’t know much about website. But Cybersite provide me the full range of services to my website. The price is fair and definitely worth for their service. Great things never come cheap, and don’t expect cheap service can perform well! Support Cybersite!
Fantastic web design service, help us build and manage the website. Now we can focus on our business and leave the website to Cybersite!
Beautiful and professional website design. Package included free domain as well as hosting. Definitely worth to pay for the service, thumbs up for you.
Good job! Provide huge range of services, from domain and hosting to business email and web design. Highly recommended. Thanks for taking care of my website!
Long story to tell about Cybersite…
Back to 3 years ago, when I started up my first website, and get a domain and hosting with Cybersite. At that time, their support is so poor that might take 3-4 days to reply my email. Which made me want to transfer to other provider after 1 year with them.
But after I have this thought, their support suddenly become very friendly and prompt services, I felt weird as well and only found out that the company is already sold to another bigger hosting provider company, that’s why the changes had made.
Start from there, their support is really superb now, thanks to Cybersite, oops should thanks to the company buyer =D
Btw, satisfied now, and will continue with Cybersite!
My server downtime is really 99.9% with Cybersite, as only down 1 time since 8 years service with them.
My website speed 5x up, after change to Server from VPS with Cybersite due to my resources used up to the limit. By the way, thanks for the suggestion and I really satisfied with it.
They have a damn good data centre environment in Singapore.